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HYDROS CARE Plans

HYDROS CARE Plans provide structured monitoring, reporting and support to maintain system performance and compliance all year round.

At Aubin Environmental, our philosophy is that no one gets left behind. While the HYDROS system is engineered for autonomy and robustness, regular monitoring is the key to longevity and strict regulatory compliance.

We have structured our HYDROS CARE plans to suit different operational needs, from simple connectivity to complete hands-off management. Whether you have an on-site maintenance team that just needs technical guidance, or you require a full-service solution, we have a plan to support you.

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Basic Care

What's included?

  • Access to online dashboard

  • Oncall technical support & training

  • Oncall support for alarm response

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Full Online Care

What's included?

  • Everything in Basic, plus

  • Online health checks - weekly

  • Fortnightly inspection support for your site representative

  • Monthly maintenance support

  • Primary alarm recipient and response initiation (On-call Aubin team member)

  • Quarterly performance and maintenance report

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Total Care

What's included?

  • Everything in Full Online Care, plus

  • Fortnightly inspection - provision of online personnel

  • Monthly maintenance - provision of online personnel

Custom CARE Plans

We understand that every site operates differently. A remote mining camp has different operational challenges than a seasonal caravan park, and your on-site maintenance capabilities may vary. That is why we offer fully customised support packages.

If our standard tiers do not align with your specific needs, we can build a Custom Care plan that fills the gaps in your operations.

How it works:

Tell us where you need support, and we will build a plan to match. Common custom configurations include:

  • Technical Partnership: Your ground staff handles the physical inspections and basic maintenance, while our engineers manage all data monitoring, diagnostics, and compliance reporting.

  • Enhanced Training: For sites with high staff turnover, we can build a plan that includes frequent, scheduled training modules to ensure your new operators are always up to speed.

  • Regulatory Specifics: If your local council requires unique reporting frequencies or specific water quality testing parameters, we can structure a plan that guarantees those specific deliverables are met every time.

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